-
Abstract:
Our quest for quality and well-priced mid-market CRM software solutions, takes us this week to review Surado Solutions Inc.
developers of Surado CRM Solutions. Surado positions itself high in many functional areas, against many mid-market software
vendors such as SalesLogix, Epicor, Microsoft CRM, Kana, (...)
Excerpt related to
sales force automation packages for e learning:
Our quest for quality and well-priced mid-market CRM software solutions, takes us this week to review Surado Solutions Inc.
developers of Surado C...
Published:
2003-10-16
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Abstract:
Founded in 1990, RTI Software is an Illinois CRM application provider with a feature- rich Enterprise solution targeting
the software and hardware industry and expanding to other industries with similar requirements in service, helpdesk, sales
and marketing. Recently TEC interviewed Michel P.Mallen, RTI (...)
Excerpt related to
sales force automation packages for e learning:
Founded in 1990, RTI Software is an Illinois CRM application provider with a feature- rich Enterprise solution targeting the
software and hardware...
Published:
2003-08-15
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Abstract:
Two recent moves by Lawson Software have stunned the market: 1) it discontinued its in-house CRM development in favor for
partnering with Siebel Systems, and 2) it announced the intention to deliver its product also via 3rd-party Application Service
Providers (ASPs). We express our views in this regard. (...)
Excerpt related to
sales force automation packages for e learning:
Two recent moves by Lawson Software have stunned the market: 1) it discontinued its in-house CRM development in favor for
partnering with Siebel S...
Published:
2000-05-18
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Abstract:
ERP applications are the information backbone for contemporary manufacturing enterprises. This note identifies current trends
in the ERP market that we believe businesses that are both current and potential ERP users should be cognizant of in order
to appropriately manage their expectations. (...)
Excerpt related to
sales force automation packages for e learning:
ERP applications are the information backbone for contemporary manufacturing enterprises. This note identifies current trends
in the ERP market th...
Published:
2001-04-18
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Abstract:
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide
explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, is the Lexicon of CRM. (...)
Excerpt related to
sales force automation packages for e learning:
CRM itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide
explanation and mea...
Published:
2001-10-12
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Abstract:
With Best having already captured a lion's share of the market estimated to consist of several millions of small enterprises
or ~$14 billion in revenue opportunity, and continuing to capture new customers, the likes of MBS will likely have their work
cut out for them despite their recently unveiled sound (...)
Excerpt related to
sales force automation packages for e learning:
With Best having already captured a lion's share of the market estimated to consist of several millions of small enterprises
or ~$14 billion in re...
Published:
2003-07-26
-
Abstract:
Two recent moves by Lawson Software have stunned the market: 1) it discontinued its in-house CRM development in favor for
partnering with Siebel Systems, and 2) it announced the intention to deliver its product also via 3rd-party Application Service
Providers (ASPs). We express our views in this regard. (...)
Excerpt related to
sales force automation packages for e learning:
Two recent moves by Lawson Software have stunned the market: 1) it discontinued its in-house CRM development in favor for
partnering with Siebel S...
Published:
2000-05-18
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Abstract:
ROI's approach has always been to offer proven but not necessarily leading-edge product technology, which has allowed the
vendor to provide its customers with easy migration paths to updated technology. (...)
Excerpt related to
sales force automation packages for e learning:
ROI's approach has always been to offer proven but not necessarily leading-edge product technology, which has allowed
the vendor to provide its cu...
Published:
2003-06-03
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Abstract:
QAD deserves admiration for its protracted innovativeness and endurance as the only assets it could muster as to compensate
for limited resources compared to many larger competitors. (...)
Excerpt related to
sales force automation packages for e learning:
QAD deserves admiration for its protracted innovativeness and endurance as the only assets it could muster as to compensate
for limited resources ...
Published:
2003-09-20
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Abstract:
With its solid and improving cash position and current development work in progress for contemporary Internet-based, 'software
as a service' enterprise and collaborative commerce applications, and given its intentions to continue to sell both directly
and indirectly with accredited VARs within certain ve (...)
Excerpt related to
sales force automation packages for e learning:
With its solid and improving cash position and current development work in progress for contemporary Internet-based, 'software
as a service' enter...
Published:
2003-06-13
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Abstract:
Given Epicor's ordeal of the past and the fact that divesting several lateral products in 2001 will have greatly helped it
achieve some much needed stability nowadays, one could wonder about the wisdom of the renewed Epicor’s appetite for acquisitions. (...)
Excerpt related to
sales force automation packages for e learning:
Given Epicor's ordeal of the past and the fact that divesting several lateral products in 2001 will have greatly helped
it achieve some much neede...
Published:
2003-08-23
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Abstract:
When selecting a CRM vendor should you go with a one-source solution, reducing the need for integration with other corporate
data sources, or go with a best-of-breed approach, getting the best in each category but being left with standalone applications
that must be integrated? This article compares the (...)
Excerpt related to
sales force automation packages for e learning:
When selecting a CRM vendor should you go with a one-source solution, reducing the need for integration with other corporate
data sources, or go w...
Published:
2001-09-05
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Abstract:
Most retailers might say that they are customer-centric, but what does that really mean? After all, there is a huge difference
between simply serving a customer and centering on a customer's specific needs and satisfaction. (...)
Excerpt related to
sales force automation packages for e learning:
Most retailers might say that they are customer-centric, but what does that really mean? After all, there is a huge difference
between simply serv...
Published:
2006-06-23
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Abstract:
CRM. C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part three of a three-part article
to provide explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, we continue the Lexicon
of CRM (...)
Excerpt related to
sales force automation packages for e learning:
CRM. CRM itself is an acronym, standing for Customer Relationship Management. This is part three of a three-part article to
provide explanati...
Published:
2001-11-02
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Abstract:
This complete rating detail report covers the vendor or provider's responses to TEC's comprehensive research model. The report
answers your concerns about how your chosen vendors will support your requirements. (...)
Excerpt related to
sales force automation packages for e learning:
... Functionality A comprehensive sales force automation (SFA) module ...
the order; Ordering of product bundles or packages. ... World sales by
LOB; Remote and field sales. ...
Published:
-
Abstract:
The Linux and Open Source IT Services (OpenDocument Format) RFP Template covers industry-standard functional criteria of OpenDocument
Format that can help you easily gather and prioritize your business needs in a simple and categorized excel document. More
than a RFP template, it is a working document tha (...)
Excerpt related to
sales force automation packages for e learning:
... Sample Data Entry Screens: The documentation of accounting packages is vitally ...
management (PIM); Product lifecycle management (PLM); Sales force automation; ...
Published:
-
Abstract:
The Customer Relationship Management (CRM) RFP Template for Financial and Insurance Markets covers industry-standard functional
criteria of CRM for Financial and Insurance Markets that can help you easily gather and prioritize your business needs in
a simple and categorized excel document. More than a RFP (...)
Excerpt related to
sales force automation packages for e learning:
... Functionality A comprehensive sales force automation (SFA) module ...
the order; Ordering of product bundles or packages. ... World sales by
LOB; Remote and field sales. ...
Published:
-
Abstract:
The Linux and Open Source IT Services (Excel Format) RFP Template covers industry-standard functional criteria of Excel Format
that can help you easily gather and prioritize your business needs in a simple and categorized excel document. More than a
RFP template, it is a working document that serves as a (...)
Excerpt related to
sales force automation packages for e learning:
... Sample Data Entry Screens: The documentation of accounting packages is vitally ...
management (PIM); Product lifecycle management (PLM); Sales force automation; ...
Published:
-
Abstract:
SAP’s viability and its business applications market’s leadership remains unscathed, as the company remains rock-solid and
will be the leader for a long time to come. While SAP has espoused one of the most compelling and promising collaborative-Commerce
vision to-date, the ideal enablers of collabor (...)
Excerpt related to
sales force automation packages for e learning:
SAP’s viability and its business applications market’s leadership remains unscathed, as the company remains rock-solid and
will be the leader for ...
Published:
2002-06-07
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Abstract:
As the market shifts from sophisticated enterprise CRM implementations to the more competitive and overcrowded mid-market-large
enterprise vendors tend to step on mid-market vendor's toes. The real concern is to determine whether the mid-market cultural
and functional differences are well understood and (...)
Excerpt related to
sales force automation packages for e learning:
As the market shifts from sophisticated enterprise CRM implementations to the more competitive and overcrowded mid-market-large
enterprise vendors...
Published:
2003-06-26