-
Abstract:
Customer relationship management is a sophisticated set of customer-facing tools; however, its technology has outpaced the
management strategy used to implement it. Moreover, murky definitions and objectives have caused varying degrees of success
and failure to emerge from the same initiative. Clearly de (...)
Excerpt related to
sales force automation article for university:
Customer relationship management is a sophisticated set of customer-facing tools; however, its technology has outpaced the
management strategy use...
Published:
2004-10-21
-
Abstract:
A tightly focused vendor, IRM Corporation, has fine tuned its products, services, its sales process and even its commercial
terms to match the realities of its sole market – food manufacturers who sell to the foodservice and vending markets. (...)
Excerpt related to
sales force automation article for university:
A tightly focused vendor, IRM Corporation, has fine tuned its products, services, its sales process and even its commercial
terms to match the rea...
Published:
2003-01-06
-
Abstract:
To maximize the return on investment of a customer relationship management system, a new CRM best practices model should
be used. A point-based system, self-assessment model that emphasizes senior management leadership and the need to create a
culture consistent with CRM can lead to a deployment strategy (...)
Excerpt related to
sales force automation article for university:
To maximize the return on investment of a customer relationship management system, a new CRM best practices model should be
used. A point-based sy...
Published:
2004-10-22
-
Abstract:
An effective business case must link CRM with achieving organizational objectives; but this step is just the beginning. Credibility
implies that the document clearly delineates assumptions regarding cause and effect plus the mechanism that will be used to
assess results and declare success. (...)
Excerpt related to
sales force automation article for university:
An effective business case must link CRM with achieving organizational objectives; but this step is just the beginning. Credibility
implies that t...
Published:
2004-11-09
-
Abstract:
An effective business case must link CRM with achieving organizational objectives; but this step is just the beginning. Credibility
implies that the document clearly delineates assumptions regarding cause and effect plus the mechanism that will be used to
assess results and declare success. (...)
Excerpt related to
sales force automation article for university:
An effective business case must link CRM with achieving organizational objectives; but this step is just the beginning. Credibility
implies that t...
Published:
2004-11-09
-
Abstract:
The value of a requirement traceability matrix is in its ability to track and monitor each requirement to be incorporated
into the customer's product throughout the entire process of product development, and to detect defects at the earliest stage
possible. (...)
Excerpt related to
sales force automation article for university:
The value of a requirement traceability matrix is in its ability to track and monitor each requirement to be incorporated
into the customer's prod...
Published:
2007-04-30
-
Abstract:
Customer relationship management is a sophisticated set of customer-facing tools; however, its technology has outpaced the
management strategy used to implement it. Moreover, murky definitions and objectives have caused varying degrees of success
and failure to emerge from the same initiative. Clearly de (...)
Excerpt related to
sales force automation article for university:
Customer relationship management is a sophisticated set of customer-facing tools; however, its technology has outpaced the
management strategy use...
Published:
2004-10-21
-
Abstract:
M2 Presswire - October 22, 1999 - Brio Technology, Inc., (NASDAQ: BRYO) today reported revenues of $30.7 million for its
second fiscal 2000 quarter ending September 30, 1999. This represents a 53% increase from $20.1 million in the comparable
fiscal quarter of 1999. (...)
Excerpt related to
sales force automation article for university:
... See TEC News Analysis Article: "Business Objects ... including
e-commerce applications, enterprise resource planning (ERP), sales force automation (SFA),
and ...
Published:
1999-10-27
-
Abstract:
M2 Presswire - October 22, 1999 - Brio Technology, Inc., (NASDAQ: BRYO) today reported revenues of $30.7 million for its
second fiscal 2000 quarter ending September 30, 1999. This represents a 53% increase from $20.1 million in the comparable
fiscal quarter of 1999. (...)
Excerpt related to
sales force automation article for university:
... See TEC News Analysis Article: "Business Objects ... including
e-commerce applications, enterprise resource planning (ERP), sales force automation (SFA),
and ...
Published:
1999-10-27
-
Abstract:
To maximize the return on investment of a customer relationship management system, a new CRM best practices model should
be used. A point-based system, self-assessment model that emphasizes senior management leadership and the need to create a
culture consistent with CRM can lead to a deployment strategy (...)
Excerpt related to
sales force automation article for university:
To maximize the return on investment of a customer relationship management system, a new CRM best practices model should be
used. A point-based sy...
Published:
2004-10-22
-
Abstract:
An effective business case must link CRM with achieving organizational objectives; but this step is just the beginning. Credibility
implies that the document clearly delineates assumptions regarding cause and effect plus the mechanism that will be used to
assess results and declare success. (...)
Excerpt related to
sales force automation article for university:
An effective business case must link CRM with achieving organizational objectives; but this step is just the beginning. Credibility
implies that t...
Published:
2004-11-09
-
Abstract:
CRM software analysis: Read this comprehensive analysis and summary of Consona Enterprise CRM to learn what lies ahead for
this flagship CRM product. Enterprise resource planning (ERP) and customer relationship management (CRM) vendor Consona is
determined to establish a CRM “kingdom” based on Consona (...)
Excerpt related to
sales force automation article for university:
CRM software analysis: Read this comprehensive analysis and summary of Consona Enterprise CRM to learn what lies ahead for
this flagship CRM produc...
Published:
2010-02-05
-
Abstract:
The SCM features of Movex should assist you in streamlining your operations to make them more efficient and cost-effective.
Movex has meanwhile expanded its hardware base and has long added customer relationship management (CRM) modules. (...)
Excerpt related to
sales force automation article for university:
... Specifically, this article provides a glimpse of ... such as sale force
and marketing automation, features within ... models are available for sales,
production, order ...
Published:
2004-02-03
-
Abstract:
The SCM features of Movex should assist you in streamlining your operations to make them more efficient and cost-effective.
Movex has meanwhile expanded its hardware base and has long added customer relationship management (CRM) modules. (...)
Excerpt related to
sales force automation article for university:
... Specifically, this article provides a glimpse of ... such as sale force
and marketing automation, features within ... models are available for sales,
production, order ...
Published:
2004-02-03
-
Abstract:
Why are some companies still managing their prices with spreadsheets—and leaving their single most important profit lever
to such inadequate if not harmful practices? TEC principal analyst P.J. Jakovljevic finds out and sits down with two vendor
execs to see how B2B pricing software allows companies to (...)
Excerpt related to
sales force automation article for university:
Why are some companies still managing their prices with spreadsheets—and leaving their single most important profit lever
to such inadequate if no...
Published:
2012-01-16
-
Abstract:
Today’s Digital Business Service Provider (DBSP) market is a complex of interrelated services and provider capabilities.
This article traces the history of the service providers, and explains how each arose at points when markets developed around
particular core technologies. The historical evidence su (...)
Excerpt related to
sales force automation article for university:
Today’s Digital Business Service Provider (DBSP) market is a complex of interrelated services and provider capabilities. This
article traces the h...
Published:
2000-12-13
-
Abstract:
Supply chain management is a truly dynamic field. Over the last few years the fundamental structure of the chains has changed
to the point where many of the working assumptions have to be reevaluated. ChainLink Research’s new 3D approach provides a
useful framework for evaluating supply chain solutions (...)
Excerpt related to
sales force automation article for university:
Supply chain management is a truly dynamic field. Over the last few years the fundamental structure of the chains has changed
to the point where m...
Published:
2005-05-20
-
Excerpt related to
sales force automation article for university:
... decision analysis at MIT, SRI International, Stanford University and Strategic ...
called ISA International Society of Automation as part ... read the article
in its ...
Published:
2009-01-06
-
Abstract:
Accurate appointment scheduling can provide great benefit to all in the supply chain through improvements in efficiency,
visibility, resource and capacity utilization, and product flow. (...)
Excerpt related to
sales force automation article for university:
Accurate appointment scheduling can provide great benefit to all in the supply chain through improvements in efficiency, visibility,
resource and ...
Published:
2002-06-27
-
Abstract:
Improved service management boosts revenue from both service offerings and new product sales, while improved customer service
and enhanced offerings increase customer retention, and draw new service business, providing an additional, low risk and likely
repeated revenue stream over a long period of owner (...)
Excerpt related to
sales force automation article for university:
Improved service management boosts revenue from both service offerings and new product sales, while improved customer service
and enhanced offerin...
Published:
2005-08-02