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Abstract:
Our quest for quality and well-priced mid-market CRM software solutions, takes us this week to review Surado Solutions Inc.
developers of Surado CRM Solutions. Surado positions itself high in many functional areas, against many mid-market software
vendors such as SalesLogix, Epicor, Microsoft CRM, Kana, (...)
Excerpt related to
reviewing sales force automation e learning:
Our quest for quality and well-priced mid-market CRM software solutions, takes us this week to review Surado Solutions Inc.
developers of Surado C...
Published:
2003-10-16
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Abstract:
Founded in 1990, RTI Software is an Illinois CRM application provider with a feature- rich Enterprise solution targeting
the software and hardware industry and expanding to other industries with similar requirements in service, helpdesk, sales
and marketing. Recently TEC interviewed Michel P.Mallen, RTI (...)
Excerpt related to
reviewing sales force automation e learning:
Founded in 1990, RTI Software is an Illinois CRM application provider with a feature- rich Enterprise solution targeting the
software and hardware...
Published:
2003-08-15
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Abstract:
This is an examination of Metasystems ERP solution. Companies can begin determining if it is worthwhile to pursue a relationship
with Metasystems by considering selection criteria, which are most supported by the vendor. We ask the question, all things
being equal, which modules contribute the most to th (...)
Excerpt related to
reviewing sales force automation e learning:
This is an examination of Metasystems ERP solution. Companies can begin determining if it is worthwhile to pursue a relationship
with Metasystems ...
Published:
2003-06-16
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Abstract:
This is an examination of Pronto Software's ERP solution. By looking at how areas where the Pronto product fulfills a large
portion of selection criteria, companies can determine if it is worthwhile to pursue a relationship with Pronto. We ask the
question, all things being equal, which modules contribut (...)
Excerpt related to
reviewing sales force automation e learning:
This is an examination of Pronto Software's ERP solution. By looking at how areas where the Pronto product fulfills a
large portion of selection c...
Published:
2003-04-11
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Abstract:
This is an examination of EMR Innovations' ProcessPro ERP solution. Companies can begin determining if it is worthwhile to
pursue a relationship with EMR Innovations by considering the selection criteria which are most supported by the vendor. We
ask the question, all things being equal, which modules ar (...)
Excerpt related to
reviewing sales force automation e learning:
This is an examination of EMR Innovations' ProcessPro ERP solution. Companies can begin determining if it is worthwhile
to pursue a relationship w...
Published:
2003-08-20
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Abstract:
With Best having already captured a lion's share of the market estimated to consist of several millions of small enterprises
or ~$14 billion in revenue opportunity, and continuing to capture new customers, the likes of MBS will likely have their work
cut out for them despite their recently unveiled sound (...)
Excerpt related to
reviewing sales force automation e learning:
With Best having already captured a lion's share of the market estimated to consist of several millions of small enterprises
or ~$14 billion in re...
Published:
2003-07-26
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Abstract:
ROI's approach has always been to offer proven but not necessarily leading-edge product technology, which has allowed the
vendor to provide its customers with easy migration paths to updated technology. (...)
Excerpt related to
reviewing sales force automation e learning:
ROI's approach has always been to offer proven but not necessarily leading-edge product technology, which has allowed
the vendor to provide its cu...
Published:
2003-06-03
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Abstract:
QAD deserves admiration for its protracted innovativeness and endurance as the only assets it could muster as to compensate
for limited resources compared to many larger competitors. (...)
Excerpt related to
reviewing sales force automation e learning:
QAD deserves admiration for its protracted innovativeness and endurance as the only assets it could muster as to compensate
for limited resources ...
Published:
2003-09-20
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Abstract:
With its solid and improving cash position and current development work in progress for contemporary Internet-based, 'software
as a service' enterprise and collaborative commerce applications, and given its intentions to continue to sell both directly
and indirectly with accredited VARs within certain ve (...)
Excerpt related to
reviewing sales force automation e learning:
With its solid and improving cash position and current development work in progress for contemporary Internet-based, 'software
as a service' enter...
Published:
2003-06-13
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Abstract:
Several notable milestones achieved in 2002 set the stage for Deltek’s achievements in 2003. (...)
Excerpt related to
reviewing sales force automation e learning:
Several notable milestones achieved in 2002 set the stage for Deltek’s achievements in 2003.
Published:
2004-01-08
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Abstract:
Given Epicor's ordeal of the past and the fact that divesting several lateral products in 2001 will have greatly helped it
achieve some much needed stability nowadays, one could wonder about the wisdom of the renewed Epicor’s appetite for acquisitions. (...)
Excerpt related to
reviewing sales force automation e learning:
Given Epicor's ordeal of the past and the fact that divesting several lateral products in 2001 will have greatly helped
it achieve some much neede...
Published:
2003-08-23
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Abstract:
As the market shifts from sophisticated enterprise CRM implementations to the more competitive and overcrowded mid-market-large
enterprise vendors tend to step on mid-market vendor's toes. The real concern is to determine whether the mid-market cultural
and functional differences are well understood and (...)
Excerpt related to
reviewing sales force automation e learning:
As the market shifts from sophisticated enterprise CRM implementations to the more competitive and overcrowded mid-market-large
enterprise vendors...
Published:
2003-06-26
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Abstract:
Frontstep needs to promulgate its strategy of helping its manufacturing customers and their business partners automate and
streamline business processes inside and outside the four walls of the enterprise, such as on-line collaboration with customers,
suppliers, distributors, and employees, to make every (...)
Excerpt related to
reviewing sales force automation e learning:
Frontstep needs to promulgate its strategy of helping its manufacturing customers and their business partners automate and
streamline business pro...
Published:
2002-09-24
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Abstract:
QAD, a notable player in the upper middle of the discrete manufacturing market, embarked a few years ago on reinventing itself
by delivering applications that would optimize complex order fulfillment processes across multiple enterprises and divisions.
Another major product enhancement feat at the time w (...)
Excerpt related to
reviewing sales force automation e learning:
QAD, a notable player in the upper middle of the discrete manufacturing market, embarked a few years ago on reinventing itself
by delivering appli...
Published:
2003-09-19
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Abstract:
More and more, the market is requesting that a CRM or an ERP application include analytics which can be used in a myriad
of businesses to predict customer behavior and help businesses increase the effectiveness of their customer acquisition, retention,
and cross-sell programs. It is a costly operation to (...)
Excerpt related to
reviewing sales force automation e learning:
More and more, the market is requesting that a CRM or an ERP application include analytics which can be used in a myriad of
businesses to predict ...
Published:
2004-01-30
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Abstract:
Whether this is a temporary stint, a true long-term alliance, or just a prelude to nuptials down the track, Microsoft should
turn out as a beneficiary in every way. (...)
Excerpt related to
reviewing sales force automation e learning:
Whether this is a temporary stint, a true long-term alliance, or just a prelude to nuptials down the track, Microsoft should
turn out as a benefic...
Published:
2003-08-30
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Abstract:
Baan's focus on discrete manufacturing has not been a close fit with Invensys' plant automation products that have been geared
mostly to process industries. To that end, Invensys has had a nightmarish job of trying to rationalize Baan and its process
ERP counterparts, Protean and PRISM, development - str (...)
Excerpt related to
reviewing sales force automation e learning:
Baan's focus on discrete manufacturing has not been a close fit with Invensys' plant automation products that have
been geared mostly to process i...
Published:
2003-05-08
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Abstract:
Oracle does not have a history of major acquisitions, let alone experience with the subsequent integration efforts. Run by
a management team that has never maneuvered a company through a large takeover, will Oracle be capable of digesting PeopleSoft? (...)
Excerpt related to
reviewing sales force automation e learning:
Oracle does not have a history of major acquisitions, let alone experience with the subsequent integration efforts. Run by
a management team that ...
Published:
2005-05-31
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Abstract:
Compliance with the market RFID mandate has unfortunately preceded the achievements of applied physics and computer science.
One of the main obstacles is the lack of integration, since there is a dearth of software tools from enterprise application
integration vendors to get data from RFID tags and reade (...)
Excerpt related to
reviewing sales force automation e learning:
Compliance with the market RFID mandate has unfortunately preceded the achievements of applied physics and computer science.
One of the main obsta...
Published:
2004-08-04
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Abstract:
SSA GT has many times surprised even the biggest skeptics by turning around seemingly non-viable vantage products (which
iBaan and Ironside certainly are not) and/or ailing vendors (which Baan has been, and Ironworks will have likely become). (...)
Excerpt related to
reviewing sales force automation e learning:
SSA GT has many times surprised even the biggest skeptics by turning around seemingly non-viable vantage products (which iBaan
and Ironside certai...
Published:
2003-07-15