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Abstract: The FDIC imposes IT integrity
ratings on financial institutions. These
ratings are known as URSIT
ratings and are not disclosed to the public. There is no easy discernable way to know how safe your on-line transactions are.
PubDate: 10/6/1999
Abstract: Data Protection Manager is designed to provide continuous data protection for servers. A virtual tape library solution with de-duplication complements Microsoft DPM 2007, and together they can meet the data protection and recovery challenges of both Windows and non-Windows environments. Find out how these technologies work together to provide continuous data protection and recovery for enterprises of all sizes.
Abstract: For today’s organizations, Internet access is a must-have. However, when they decide to open the door to the World Wide Web, the good—along with the bad—enters the network. Spyware and viruses can be distributed onto the network from untrustworthy web sites. In order to protect the best interests of the organization, an effective Web content filter is required.
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Abstract: Netbook Comparison Made Easy! Key Criteria to Consider for Netbook Comparison. What We Know So Far About Google Chrome OS on Netbooks.
Abstract: Global Positioning System (GPS) Comparison Made Easy! Compare Top GPS Systems Side-by-side. Key Criteria to Consider for GPS Comparison: Routing capability, General features, Tracking technology, Hardware features, Display, Interface, Portability, Manufacturer and support.
Abstract: Organizations often rely on surveys and questionnaires to determine customer satisfaction ratings, but such methods merely offer a perceived customer rating. Obtaining a realistic measure of customer satisfaction involves computing a metric based on a composite customer satisfaction rating system.
Abstract: It is an accepted fact that Information Technology Infrastructure Library (ITIL) is the only consistent and comprehensive documentation of best practices for IT service management. Now, ITIL mentions facilities management in best practices for IT service management. Why? Because facilities have to be intact and operating seamlessly to manage the physical environment where the IT infrastructure is located. Find out more.
Abstract: Today, business is driven to change per customers’ needs, and IT organizations must be strategic partners with the lines of business. Information Technology Infrastructure Library (ITIL) best practices are gaining popularity as one way to manage change. However, implementing ITIL best practices in an IT organization is not without challenges. Learn about the approaches that can be used for successful ITIL implementation.
Abstract: Today’s methods for reusing design can add needed speed to the entire product development process. By using the design of an existing part or assembly as a starting point for a newer part or assembly, you can save time while reducing the risk of making fundamental design errors. Learn how to overcome the challenges of optimizing design reuse, by building a reuse library of metadata that automates information retrieval.
Abstract: Has your organization truly embraced the message of the incident management process, as part of the practices recommended in the IT Infrastructure Library (ITIL)? If your efforts have centered on the service desk, then you may be missing out on a lot of what incident management in particular and ITIL in general can offer. Learn more about the core principles of ITIL, and how you can use them to improve service management.
Abstract: Information Technology Infrastructure Library (ITIL) is a framework of best practices to manage IT operations and services, with the main objective of aligning business and IT. Because there is no mandate that companies implement all framework specifications, small and midsize businesses (SMBs) need to have a cost-savings approach to ITIL implementation, so they can adopt the right features of ITIL. Learn how.
Abstract: In 2007, IT GRCM (governance, risk, and compliance management) became a hot new segment in the IT industry. Many vendors began offering solutions for policy mapping, advanced computer controls collection, and more. Now, IT GRCM providers are revamping their products for increased efficiency and usability. Get ratings for the overall market as well as market segments, and learn from a vendor product and service analysis.
Abstract: IT managers face explosive data growth, which drives up costs for primary storage and storage for backup and disaster recovery. To help reduce costs and footprint while maximizing return on investment (ROI), a single-instance repository de-duplication tool, when integrated with a virtual tape library, could be the answer. Learn about how using this green, flexible, and scalable solution can help with your backup needs.
Abstract: As businesses become increasingly dependent on technology, service quality becomes more important. With so much riding on IT’s performance, a new service-centric model has emerged: service lifecycle management (SLcM). Based on the Information Technology Infrastructure Library (ITIL) principles, SLcM provides a framework that enables organizations to optimize business outcomes and facilitate continual service improvement.
Abstract: It is widely acknowledged that unauthorized changes made to an IT infrastructure cause up to 80 percent of a system’s unavailability. So what key ingredient is needed to reduce that percentage? By adding change control to an existing or planned change management infrastructure, businesses can improve IT service availability, lower compliance costs, and accelerate their IT infrastructure library (ITIL) implementations.
Abstract: IT organizations today are faced with the constant pressure of reducing costs at the service desk, while at the same time ensuring optimal customer service. To accelerate their IT infrastructure library (ITIL) initiatives, many are implementing service resolution management (SRM) systems. With the addition of SRM, these organizations can address the core issues required to operate an efficient and strategic service desk.
Abstract: Information Technology Infrastructure Library (ITIL) processes often span multiple systems. However, many organizations operate in department and application silos, with a lack of silo integration inhibiting a process approach. This leaves a significant amount of manual work, resulting in a risk of error, latency, and lack of visibility and reporting. So how can you automate these processes and drive real value?
Abstract: In our lifetime, we have witnessed IT evolve from a limited service function into a critical core competency. Stepping out of the shadows and into the limelight has created new challenges for IT, however. Fortunately, the Information Technology Infrastructure Library (ITIL) provides a common framework for all IT activities. But experience shows that ITIL initiatives still tend to stumble for a variety of reasons.