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Abstract:
Customer relationship management (CRM) functionality can fall into four categories: core functionality; non-core functionality;
vertical, industry-specific features; and accounting-related features. When evaluating and selecting a CRM solution, enterprises
must be aware of the potential issues associated (...)
Excerpt related to
customer relationship management selecting for university:
Customer relationship management (CRM) functionality can fall into four categories: core functionality; non-core functionality;
vertical, industry...
Published:
2005-12-05
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Abstract:
No company today can afford to ignore the value of its customers' natural social networking behavior. The advantages that
these social networks can bring to a company's customer relationship management platform are powerful tools that can ultimately
improve its products. (...)
Excerpt related to
customer relationship management selecting for university:
No company today can afford to ignore the value of its customers' natural social networking behavior. The advantages that
these social networks ca...
Published:
2007-05-28
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Abstract:
We'll change your mind about Selecting ERP for Oil and Gas Industry Contractors and Vendors.Read our Free whitepaper. Many
oil and gas industry suppliers chose enterprise software prior to 1999, when software designed to meet the needs of the oil
and gas industry didn’t exist. This affects the efficienc (...)
Excerpt related to
customer relationship management selecting for university:
Selecting ERP for Oil and Gas Industry Contractors and Vendors. Source: IFS. Document Type: White Paper Description:
Many oil and ...
Published:
2010-03-11
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Abstract:
The former die-hard IBM AS/400-based enterprise resource planning (ERP) supplier to mid-market manufacturing companies, MAPICS,
seems to have found its soul after the recent acquisition of its former competitor Frontstep and Frontstep's extended-ERP
product line on a Microsoft .NET-based technology platf (...)
Excerpt related to
customer relationship management selecting for university:
... a nutshell, it is the foundation that supports the management and automation ...
existing customers, the vendor has signed fifty-two new customer accounts during ...
Published:
2004-07-20
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Abstract:
The value of a requirement traceability matrix is in its ability to track and monitor each requirement to be incorporated
into the customer's product throughout the entire process of product development, and to detect defects at the earliest stage
possible. (...)
Excerpt related to
customer relationship management selecting for university:
The value of a requirement traceability matrix is in its ability to track and monitor each requirement to be incorporated
into the customer's prod...
Published:
2007-04-30
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Abstract:
One of the biggest mistakes users often make with BI is forgetting the big picture, the strategic goals of what they hope
to accomplish by accessing this information, while breaking out of traditional silo-ed metrics. BI is not a panacea, and enterprises
must organize and prioritize their business needs (...)
Excerpt related to
customer relationship management selecting for university:
One of the biggest mistakes users often make with BI is forgetting the big picture, the strategic goals of what they hope
to accomplish by accessi...
Published:
2005-07-16
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Abstract:
An effective business case must link CRM with achieving organizational objectives; but this step is just the beginning. Credibility
implies that the document clearly delineates assumptions regarding cause and effect plus the mechanism that will be used to
assess results and declare success. (...)
Excerpt related to
customer relationship management selecting for university:
An effective business case must link CRM with achieving organizational objectives; but this step is just the beginning. Credibility
implies that t...
Published:
2004-11-09
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Abstract:
Got CRM? CRM Software Guide for Small Business. Get Free Reports Related To CRM Software. There are many articles on customer
relationship management (CRM) and its benefits. These articles are usually targeted towards large organizations, and don’t
focus on the needs and objectives of small business own (...)
Excerpt related to
customer relationship management selecting for university:
Got CRM? CRM Software Guide for Small Business. Get Free Reports Related To CRM Software. There are many articles on customer
relationship manageme...
Published:
2010-03-11
-
Abstract:
An effective business case must link CRM with achieving organizational objectives; but this step is just the beginning. Credibility
implies that the document clearly delineates assumptions regarding cause and effect plus the mechanism that will be used to
assess results and declare success. (...)
Excerpt related to
customer relationship management selecting for university:
An effective business case must link CRM with achieving organizational objectives; but this step is just the beginning. Credibility
implies that t...
Published:
2004-11-09
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Abstract:
The SCM features of Movex should assist you in streamlining your operations to make them more efficient and cost-effective.
Movex has meanwhile expanded its hardware base and has long added customer relationship management (CRM) modules. (...)
Excerpt related to
customer relationship management selecting for university:
... influencing the decision of selecting the most ... ie outbound order
entry), customer business chain ... process; grower and farmer relationship
management to provide ...
Published:
2004-02-03
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Abstract:
Through the PeopleSoft acquisition, Oracle hereby gains a new customer base, increased market share, expertise, immediate
recurring revenue sources, and new and overlapping products. However, keeping PeopleSoft's customers will take a great deal
of diplomatic customer management and savvy engineering. (...)
Excerpt related to
customer relationship management selecting for university:
Through the PeopleSoft acquisition, Oracle hereby gains a new customer base, increased market share, expertise, immediate
recurring revenue source...
Published:
2005-05-30
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Abstract:
Ramco Systems returned to Las Vegas for its annual user group meeting in North America in October of 2003. We review the
progress that Ramco has made on its promises to customers at the last user conference, the customers’ reactions to the progress,
and where Ramco and its customers will go from here. (...)
Excerpt related to
customer relationship management selecting for university:
Ramco Systems returned to Las Vegas for its annual user group meeting in North America in October of 2003. We review the progress
that Ramco has m...
Published:
2003-11-04
-
Abstract:
The SCM features of Movex should assist you in streamlining your operations to make them more efficient and cost-effective.
Movex has meanwhile expanded its hardware base and has long added customer relationship management (CRM) modules. (...)
Excerpt related to
customer relationship management selecting for university:
... influencing the decision of selecting the most ... ie outbound order
entry), customer business chain ... process; grower and farmer relationship
management to provide ...
Published:
2004-02-03
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Abstract:
MAPICS hereby joins the raft of enterprise resource planning (ERP) vendors that are making their way into the product lifecycle
management (PLM) market by bundling or partnering strategically to embed PLM functions within their suites. (...)
Excerpt related to
customer relationship management selecting for university:
... of solutions required and sustainable to customer bases ... to-market,
manufacturing speed and change management; and automotive ... a PLM vendor, go to Selecting
a PLM ...
Published:
2004-07-22
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Abstract:
An effective business case must link CRM with achieving organizational objectives; but this step is just the beginning. Credibility
implies that the document clearly delineates assumptions regarding cause and effect plus the mechanism that will be used to
assess results and declare success. (...)
Excerpt related to
customer relationship management selecting for university:
An effective business case must link CRM with achieving organizational objectives; but this step is just the beginning. Credibility
implies that t...
Published:
2004-11-09
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Abstract:
Oracle does not have a history of major acquisitions, let alone experience with the subsequent integration efforts. Run by
a management team that has never maneuvered a company through a large takeover, will Oracle be capable of digesting PeopleSoft? (...)
Excerpt related to
customer relationship management selecting for university:
Oracle does not have a history of major acquisitions, let alone experience with the subsequent integration efforts. Run by
a management team that ...
Published:
2005-05-31
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Abstract:
Just what you need about IT Vendor Management! During a recession, successful businesses change their approach to managing
information technology (IT) sourcing. The challenge is to become more efficient and invest in IT so the return on investment
(ROI) is realized quickly and business competitiveness is (...)
Excerpt related to
customer relationship management selecting for university:
Just what you need about IT Vendor Management! During a recession, successful businesses change their approach to managing
information technology (...
Published:
2010-03-11
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Abstract:
MAPICS hereby joins the raft of enterprise resource planning (ERP) vendors that are making their way into the product lifecycle
management (PLM) market by bundling or partnering strategically to embed PLM functions within their suites. (...)
Excerpt related to
customer relationship management selecting for university:
... Applications include CAD files management and CAD Integrations, product portfolio management,
project management, customer needs/feedback management, resource ...
Published:
2004-07-22
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Abstract:
During last two years, Made2Manage had mobilized its resources to evolve from a vendor of traditional ERP software to a provider
of 'one-stop-shop' enterprise business applications. (...)
Excerpt related to
customer relationship management selecting for university:
During last two years, Made2Manage had mobilized its resources to evolve from a vendor of traditional ERP software to a provider
of 'one-stop-shop...
Published:
2002-02-05
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Abstract:
Although end-user companies should continue to track the financial health of their vendors to possibly discern if the vendor
will be a collector or one of the collected, the latest torrid 'love triangle' affair involving Oracle, PeopleSoft and J.D.
Edwards may prove that even a seemingly stable vendor ca (...)
Excerpt related to
customer relationship management selecting for university:
Although end-user companies should continue to track the financial health of their vendors to possibly discern if the vendor
will be a collector o...
Published:
2003-06-18