-
Abstract:
After years of power struggle with its independent applications user group (OAUG), Oracle Corporation is to host its own
application user group conference early next year. (...)
Excerpt related to
customer relationship management general e learning:
... including specifics on customer relationship management,
Internet procurement ... Oracle's strained relationship with its customers ...
to its large customer base and ...
Published:
2000-07-19
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Abstract:
Major vendors are noting the growing demand for software as a service. However, smaller providers are forging new ground
by offering services for inventory and collaborative planning. (...)
Excerpt related to
customer relationship management general e learning:
Major vendors are noting the growing demand for software as a service. However, smaller providers are forging new ground by
offering services for ...
Published:
2006-03-16
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Abstract:
For this Showdown, we looked at all three of the main CRM modules: sales force automation, marketing automation, and customer
service and support. To eliminate any chance of bias and to ensure a level playing field, all the criteria that make up these
three modules in our CRM Evaluation Center were given (...)
Excerpt related to
customer relationship management general e learning:
For this Showdown, we looked at all three of the main CRM modules: sales force automation, marketing automation, and customer
service and support....
Published:
2008-09-29
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Abstract:
Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition
to a technical framework, sales and marketing strategies, including Internet strategies, and customer satisfaction metrics
will create a smooth running CRM machine in your compan (...)
Excerpt related to
customer relationship management general e learning:
Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition
to a technical fram...
Published:
2005-02-17
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Abstract:
The latest acquisitions of SSA Global indicate a new phase in the vendor's acquisition strategy and development cycle, and
are furthering its goal to be number three (after SAP and Oracle) in the world of enterprise resource planning vendors. (...)
Excerpt related to
customer relationship management general e learning:
The latest acquisitions of SSA Global indicate a new phase in the vendor's acquisition strategy and development cycle,
and are furthering its goal...
Published:
2006-04-26
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Abstract:
Project failure is not a nice topic. None of us wants to be involved in a failure. But when a failure occurs, we feel compelled
to assign blame. But who really is to blame, and how can a company avoid the same problems in the future? (...)
Excerpt related to
customer relationship management general e learning:
Project failure is not a nice topic. None of us wants to be involved in a failure. But when a failure occurs, we feel compelled
to assign blame. B...
Published:
2009-06-03
-
Abstract:
On September 18, 2000, Great Plains (Nasdaq: GPSI), announced the expansion of its Application Service Provider (ASP) initiative.
Great Plains has evolved its ASP partner program to better meet the diverse needs of its ASP partners and their customers (...)
Excerpt related to
customer relationship management general e learning:
On September 18, 2000, Great Plains (Nasdaq: GPSI), announced the expansion of its Application Service Provider (ASP) initiative.
Great Plains has...
Published:
2000-10-04
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Abstract:
A proof of concept (POC) should be completed as part of the selection process when the risk of project failure is comparatively
high. Risk can be measured by two key variables. These variables are complexity of requirements and level of expertise of
the selection/implementation team. The more complex the (...)
Excerpt related to
customer relationship management general e learning:
A proof of concept (POC) should be completed as part of the selection process when the risk of project failure is comparatively
high. Risk can be ...
Published:
2004-07-13
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Abstract:
In 2003, Exact Software announced the general availability of Macola Enterprise Suite (ES), the latest version of the company's
ERP solution, which goes beyond traditional ERP solutions’ scope by allowing its users to define business rules, workflow,
and exception alerts and events. Also, Exact Event (...)
Excerpt related to
customer relationship management general e learning:
In 2003, Exact Software announced the general availability of Macola Enterprise Suite (ES), the latest version of the company's
ERP solution, whic...
Published:
2004-02-27
-
Excerpt related to
customer relationship management general e learning:
... an in-depth analysis of e-learning and available ...
The general idea is that workers will use ... sales metrics from a customer
relationship management (CRM) system ...
Published:
2010-12-22
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Abstract:
While not really a household name in North America before the Macola acquisition, Exact has always been a force to reckon
with in the lower end of the ERP mid-market in Europe, and occasionally, to a degree, elsewhere in the world. (...)
Excerpt related to
customer relationship management general e learning:
While not really a household name in North America before the Macola acquisition, Exact has always been a force to reckon
with in the lower end of...
Published:
2004-02-28
-
Abstract:
Expect Compaq to vigorously market the iPAQ Blackberry device line along with its messaging based hardware. This new strategic
relationship will bode well for price conscious consumers due to increased production and therefore reduced costs, to meet
the existing (and growing) demand for wireless messagin (...)
Excerpt related to
customer relationship management general e learning:
Expect Compaq to vigorously market the iPAQ Blackberry device line along with its messaging based hardware. This new strategic
relationship will b...
Published:
2000-08-30
-
Abstract:
Cisco has extended its Architecture for Voice, Video, and Integrated Data (AVVID) to the mid-sized market. Cisco has introduced
the new LAN switching solution containing the Catalyst 3524-PWR-XL and upgraded software functionality for the Catalyst 3500
and 2900 series XL desktop switches. (...)
Excerpt related to
customer relationship management general e learning:
Cisco has extended its Architecture for Voice, Video, and Integrated Data (AVVID) to the mid-sized market. Cisco has introduced
the new LAN switc...
Published:
2000-06-16
-
Excerpt related to
customer relationship management general e learning:
... product offers general business functionality ... and includes customer
relationship management (CRM), financials ... production, warehousing,
and inventory management. ...
Published:
2009-12-29
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Abstract:
Compaq Computer Corporation, the #1 volume manufacturer of PC Servers, both US and worldwide, is fighting a strong challenge
by Dell Computer. This note assess the strengths and weaknesses of its four-CPU rackmount servers. (...)
Excerpt related to
customer relationship management general e learning:
Compaq Computer Corporation, the #1 volume manufacturer of PC Servers, both US and worldwide, is fighting a strong challenge
by Dell Computer. Thi...
Published:
1999-08-01
-
Abstract:
This continues a reprint of the summary chapter from the book Managing Your Supply Chain Using Microsoft Navision by Dr.
Scott Hamilton. (...)
Excerpt related to
customer relationship management general e learning:
This continues a reprint of the summary chapter from the book Managing Your Supply Chain Using Microsoft Navision by Dr. Scott
Hamilton.
Published:
2005-07-06
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Abstract:
With a large investment in architecture made early, PeopleSoft has so far resisted the downturn in the market and has gained
ground by making its core applications a compelling choice. However, the company has tempted the fate with touting that its
product architecture would make it bulletproof to the we (...)
Excerpt related to
customer relationship management general e learning:
With a large investment in architecture made early, PeopleSoft has so far resisted the downturn in the market and has gained
ground by making its ...
Published:
2002-06-20
-
Abstract:
In a series of radical moves, Computer Associates appears to be trying to re-direct its gargantuan operations. After missing
its numbers in the first calendar quarter (CA’s 4th fiscal quarter), its stock was down 59% at one point. (...)
Excerpt related to
customer relationship management general e learning:
In a series of radical moves, Computer Associates appears to be trying to re-direct its gargantuan operations. After missing
its numbers in the f...
Published:
2000-10-24
-
Abstract:
Several notable milestones achieved in 2002 set the stage for Deltek’s achievements in 2003. (...)
Excerpt related to
customer relationship management general e learning:
Several notable milestones achieved in 2002 set the stage for Deltek’s achievements in 2003.
Published:
2004-01-08
-
Abstract:
A streamlined version of the Blink.com site, Blink WAP allows users to configure their folders of favorite bookmarks on their
PC or laptop, then remotely access their accounts. (...)
Excerpt related to
customer relationship management general e learning:
... June 21 /PRNewswire/ -- Blink.com, the leading innovator in bookmark management and
Web ... no significant impact at the present time due to the general lack of ...
Published:
2000-07-18