-
Abstract:
No company today can afford to ignore the value of its customers' natural social networking behavior. The advantages that
these social networks can bring to a company's customer relationship management platform are powerful tools that can ultimately
improve its products. (...)
Excerpt related to
customer relationship management article for university:
No company today can afford to ignore the value of its customers' natural social networking behavior. The advantages that
these social networks ca...
Published:
2007-05-28
-
Abstract:
The customer relationship management (CRM) market is changing. Over half the market is served by small vendors. Fully integrated
business suites like NetSuite standalone solutions like salesforce.com, are heeding the demand for software as a service,
but they are approaching the market with very differen (...)
Excerpt related to
customer relationship management article for university:
The customer relationship management (CRM) market is changing. Over half the market is served by small vendors. Fully integrated
business suites l...
Published:
2005-12-06
-
Abstract:
No company today can afford to ignore the value of its customers' natural social networking behavior. The advantages that
these social networks can bring to a company's customer relationship management platform are powerful tools that can ultimately
improve its products. (...)
Excerpt related to
customer relationship management article for university:
No company today can afford to ignore the value of its customers' natural social networking behavior. The advantages that
these social networks ca...
Published:
2007-05-28
-
Excerpt related to
customer relationship management article for university:
... Another study from Temple University shows that “even a ... the woman
who wrote this article did ... a special kind of customer relationship
management (CRM), called ...
Published:
2009-07-06
-
Abstract:
Companies in the services industry need both asset and field services management, but current integrated asset and field
services maintenance systems often fail to meet these organization’s needs. However, enterprise resource planning vendor Agresso
appears to have just the right solution. (...)
Excerpt related to
customer relationship management article for university:
Companies in the services industry need both asset and field services management, but current integrated asset and field services
maintenance syst...
Published:
2008-02-25
-
Abstract:
The Movex collaboration application suite includes enterprise resource planning (ERP), customer relationship management (CRM),
supply chain management (SCM), business performance measurement (BPM), value chain collaboration, and e-business--although
tempting to its target market, it may not likely be as (...)
Excerpt related to
customer relationship management article for university:
The Movex collaboration application suite includes enterprise resource planning (ERP), customer relationship management (CRM),
supply chain manage...
Published:
2004-02-04
-
Excerpt related to
customer relationship management article for university:
... With the same customer, MCA introduced software that managed ... and
applies it to the management and prioritization ... see TEC’s earlier article
titled Lucrative ...
Published:
2008-03-05
-
Abstract:
The quintessential business challenge is to minimize downtime on assets while minimizing the cost of spare and replacement
parts inventory. To meet these challenges, heavy investments have been made in extensive spare ad replacement parts networks. (...)
Excerpt related to
customer relationship management article for university:
The quintessential business challenge is to minimize downtime on assets while minimizing the cost of spare and replacement
parts inventory. To mee...
Published:
2005-07-30
-
Abstract:
Customer relationship management is a sophisticated set of customer-facing tools; however, its technology has outpaced the
management strategy used to implement it. Moreover, murky definitions and objectives have caused varying degrees of success
and failure to emerge from the same initiative. Clearly de (...)
Excerpt related to
customer relationship management article for university:
Customer relationship management is a sophisticated set of customer-facing tools; however, its technology has outpaced the
management strategy use...
Published:
2004-10-21
-
Abstract:
To maximize the return on investment of a customer relationship management system, a new CRM best practices model should
be used. A point-based system, self-assessment model that emphasizes senior management leadership and the need to create a
culture consistent with CRM can lead to a deployment strategy (...)
Excerpt related to
customer relationship management article for university:
To maximize the return on investment of a customer relationship management system, a new CRM best practices model should be
used. A point-based sy...
Published:
2004-10-22
-
Abstract:
To maximize the return on investment of a customer relationship management system, a new CRM best practices model should
be used. A point-based system, self-assessment model that emphasizes senior management leadership and the need to create a
culture consistent with CRM can lead to a deployment strategy (...)
Excerpt related to
customer relationship management article for university:
To maximize the return on investment of a customer relationship management system, a new CRM best practices model should be
used. A point-based sy...
Published:
2004-10-22
-
Abstract:
Customer relationship management is a sophisticated set of customer-facing tools; however, its technology has outpaced the
management strategy used to implement it. Moreover, murky definitions and objectives have caused varying degrees of success
and failure to emerge from the same initiative. Clearly de (...)
Excerpt related to
customer relationship management article for university:
Customer relationship management is a sophisticated set of customer-facing tools; however, its technology has outpaced the
management strategy use...
Published:
2004-10-21
-
Abstract:
The SCM features of Movex should assist you in streamlining your operations to make them more efficient and cost-effective.
Movex has meanwhile expanded its hardware base and has long added customer relationship management (CRM) modules. (...)
Excerpt related to
customer relationship management article for university:
... Specifically, this article provides a glimpse of ... ie outbound order
entry), customer business chain support ... grower and farmer relationship
management to provide ...
Published:
2004-02-03
-
Abstract:
The SCM features of Movex should assist you in streamlining your operations to make them more efficient and cost-effective.
Movex has meanwhile expanded its hardware base and has long added customer relationship management (CRM) modules. (...)
Excerpt related to
customer relationship management article for university:
... Specifically, this article provides a glimpse of ... ie outbound order
entry), customer business chain support ... grower and farmer relationship
management to provide ...
Published:
2004-02-03
-
Abstract:
An effective business case must link CRM with achieving organizational objectives; but this step is just the beginning. Credibility
implies that the document clearly delineates assumptions regarding cause and effect plus the mechanism that will be used to
assess results and declare success. (...)
Excerpt related to
customer relationship management article for university:
An effective business case must link CRM with achieving organizational objectives; but this step is just the beginning. Credibility
implies that t...
Published:
2004-11-09
-
Abstract:
A tightly focused vendor, IRM Corporation, has fine tuned its products, services, its sales process and even its commercial
terms to match the realities of its sole market – food manufacturers who sell to the foodservice and vending markets. (...)
Excerpt related to
customer relationship management article for university:
A tightly focused vendor, IRM Corporation, has fine tuned its products, services, its sales process and even its commercial
terms to match the rea...
Published:
2003-01-06
-
Abstract:
An effective business case must link CRM with achieving organizational objectives; but this step is just the beginning. Credibility
implies that the document clearly delineates assumptions regarding cause and effect plus the mechanism that will be used to
assess results and declare success. (...)
Excerpt related to
customer relationship management article for university:
An effective business case must link CRM with achieving organizational objectives; but this step is just the beginning. Credibility
implies that t...
Published:
2004-11-09
-
Abstract:
M2 Presswire - October 22, 1999 - Brio Technology, Inc., (NASDAQ: BRYO) today reported revenues of $30.7 million for its
second fiscal 2000 quarter ending September 30, 1999. This represents a 53% increase from $20.1 million in the comparable
fiscal quarter of 1999. (...)
Excerpt related to
customer relationship management article for university:
... TEC News Analysis Article: "Business Objects ... IBM, MCI WorldCom,
and Yale University. ... automation (SFA), and customer relationship
management (CRM) applications ...
Published:
1999-10-27
-
Abstract:
The value of a requirement traceability matrix is in its ability to track and monitor each requirement to be incorporated
into the customer's product throughout the entire process of product development, and to detect defects at the earliest stage
possible. (...)
Excerpt related to
customer relationship management article for university:
The value of a requirement traceability matrix is in its ability to track and monitor each requirement to be incorporated
into the customer's prod...
Published:
2007-04-30
-
Abstract:
An effective business case must link CRM with achieving organizational objectives; but this step is just the beginning. Credibility
implies that the document clearly delineates assumptions regarding cause and effect plus the mechanism that will be used to
assess results and declare success. (...)
Excerpt related to
customer relationship management article for university:
An effective business case must link CRM with achieving organizational objectives; but this step is just the beginning. Credibility
implies that t...
Published:
2004-11-09