-
Abstract:
Surado Solutions aims to provide a complete customer relationship management suite. We'll analyze Surado CRM 5.0 from the
perspectives of core functionality, its distinguishing factors, and the challenges users may face when considering the Surado
solution. (...)
Excerpt related to
customer relationship management applications for education software:
Surado Solutions aims to provide a complete customer relationship management suite. We'll analyze Surado CRM 5.0 from
the perspectives of core fun...
Published:
2006-08-17
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Abstract:
PeopleSoft, once a high flyer owing to its congenial culture and slick ERP product, has invested two years and over a half
billion dollars to develop a number of new, Internet-based enterprise applications that have apparently propelled it back
on the enterprise applications top chart. It has now emerged (...)
Excerpt related to
customer relationship management applications for education software:
PeopleSoft, once a high flyer owing to its congenial culture and slick ERP product, has invested two years and over a half
billion dollars to deve...
Published:
2001-06-05
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Abstract:
Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition
to a technical framework, sales and marketing strategies, including Internet strategies, and customer satisfaction metrics
will create a smooth running CRM machine in your compan (...)
Excerpt related to
customer relationship management applications for education software:
Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition
to a technical fram...
Published:
2005-02-17
-
Abstract:
Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition
to a technical framework, sales and marketing strategies, including Internet strategies, and customer satisfaction metrics
will create a smooth running CRM machine in your compan (...)
Excerpt related to
customer relationship management applications for education software:
Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition
to a technical fram...
Published:
2005-02-17
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Abstract:
This complete rating detail report covers the vendor or provider's responses to TEC's comprehensive research model. The report
answers your concerns about how your chosen vendors will support your requirements. (...)
Excerpt related to
customer relationship management applications for education software:
... Customer Relationship Management (CRM) Software
Evaluation Report; QAD Enterprise Applications Customer Relationship Management
(CRM) Software Evaluation Report ...
Published:
-
Abstract:
The potential of enterprise incentive management systems, as being closely related to human capital management, should not
be ignored. This software category promises a fairly rapid and tangible return on investment in addition to its wide range
of benefits. (...)
Excerpt related to
customer relationship management applications for education software:
The potential of enterprise incentive management systems, as being closely related to human capital management, should not
be ignored. This softwa...
Published:
2006-12-14
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Abstract:
After years of power struggle with its independent applications user group (OAUG), Oracle Corporation is to host its own
application user group conference early next year. (...)
Excerpt related to
customer relationship management applications for education software:
... including specifics on customer relationship management,
Internet procurement ... versions, vertical applications, support, education
and partnerships will ...
Published:
2000-07-19
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Abstract:
On January 3, 2000 PeopleSoft Inc. announced it had completed its acquisition of The Vantive Corporation, the world's second-largest
independent supplier of customer relationship management (CRM) solutions. The transaction was completed December 31, 1999
with the issuance of approximately 28 million shar (...)
Excerpt related to
customer relationship management applications for education software:
On January 3, 2000 PeopleSoft Inc. announced it had completed its acquisition of The Vantive Corporation, the world's
second-largest independent s...
Published:
2000-01-21
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Abstract:
Epicor Software is one of the first vendors and possibly the only mid-market vendor able to natively embrace customer and
supplier activities tied to a core transactional back-office system. Fiscal 2001 will prove to be very challenging for Epicor
Software and we believe the next 18 months will be the c (...)
Excerpt related to
customer relationship management applications for education software:
Epicor Software is one of the first vendors and possibly the only mid-market vendor able to natively embrace customer and
supplier activities tied...
Published:
2001-03-30
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Abstract:
Deltek recognizes that most organizations run their enterprises by using a sort of closed-loop, corrective action process.
However, most product-based businesses still need solutions to replace manual workarounds, and Deltek has embarked on a mission
to garner a one-stop-shopping portfolio. (...)
Excerpt related to
customer relationship management applications for education software:
Deltek recognizes that most organizations run their enterprises by using a sort of closed-loop, corrective action process.
However, most product-b...
Published:
2006-07-12
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Abstract:
There has been significant activity in the public sector, with all major players winning important new federal contracts
for Enterprise Resource Planning (ERP). This strong government interest in ERP applications means that ERP seems to be getting
some infusion from this sector at least. (...)
Excerpt related to
customer relationship management applications for education software:
There has been significant activity in the public sector, with all major players winning important new federal contracts for
Enterprise Resource P...
Published:
2000-12-27
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Abstract:
Your Challenge: Get Decision Makers' Approval for a Total Customer Relationship Management. Specific, Measurable, Achievable,
Relevant and Time-Bound. Small to medium businesses (SMB) want to stay competitive, increase revenue, and remain profitable
at the same time. This can be a challenge. Whether compa (...)
Excerpt related to
customer relationship management applications for education software:
Your Challenge: Get Decision Makers' Approval for a Total Customer Relationship Management. Specific, Measurable, Achievable,
Relevant and Time-Bou...
Published:
2010-03-11
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Abstract:
Having garnered a powerful broad enterprise applications portfolio, Best Software is challenging the competition and telling
the market it will not easily be overlooked. (...)
Excerpt related to
customer relationship management applications for education software:
Having garnered a powerful broad enterprise applications portfolio, Best Software is challenging the competition and telling
the market it will no...
Published:
2002-07-29
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Abstract:
A quality product offering doesn't guarantee success for any up-and-coming vendor, especially in a market requiring more
awareness and depending on organizational change. While Zilliant appears to be the early market leader, its long-term success
depends on several factors. (...)
Excerpt related to
customer relationship management applications for education software:
A quality product offering doesn't guarantee success for any up-and-coming vendor, especially in a market requiring more
awareness and depending o...
Published:
2007-06-13
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Abstract:
By espousing its namesake 5th generation of products that preserves flexibility and provides much more of its own ‘must have’
collaborative applications (i.e. SCM and CRM), J.D. Edwards may start looking forward to the future with its new winning attitude. (...)
Excerpt related to
customer relationship management applications for education software:
By espousing its namesake 5th generation of products that preserves flexibility and provides much more of its own ‘must have’
collaborative applic...
Published:
2002-10-02
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Abstract:
Lawson Software has to a degree spiced up the end of a bland IPO year, and has also joined the elite of enterprise applications
vendors that have seen license revenue growth and profit in 2001. (...)
Excerpt related to
customer relationship management applications for education software:
Lawson Software has to a degree spiced up the end of a bland IPO year, and has also joined the elite of enterprise applications
vendors that have ...
Published:
2002-01-17
-
Abstract:
This complete rating detail report covers the vendor or provider's responses to TEC's comprehensive research model. The report
answers your concerns about how your chosen vendors will support your requirements. (...)
Excerpt related to
customer relationship management applications for education software:
... Government; Education institutions (such as ... Outsourcing, Applications
Software Software Evaluation ... Customer Relationship
Management , Outsourcing, Applications ...
Published:
-
Excerpt related to
customer relationship management applications for education software:
... Customer Relationship Matters (70); FOSS Ecosystem (18); From ...
IBM Asset Management blog; Inventory Optimization ... ITBusinessEdge Enterprise Applications
blog; Laurie ...
Published:
2011-04-06
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Abstract:
Most retailers might say that they are customer-centric, but what does that really mean? After all, there is a huge difference
between simply serving a customer and centering on a customer's specific needs and satisfaction. (...)
Excerpt related to
customer relationship management applications for education software:
Most retailers might say that they are customer-centric, but what does that really mean? After all, there is a huge difference
between simply serv...
Published:
2006-06-23
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Abstract:
Many organizations don’t follow formalized processes for technical support evaluation. However, technical support is a vital
component of any enterprise software solution. The fact is, poor technical support can have a severe impact on a solution’s
total cost of ownership. (...)
Excerpt related to
customer relationship management applications for education software:
... of the product or solution; customer service; the ... are also a number
of software applications that a ... These might include a service management
application (SMA ...
Published:
2009-09-28
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