-
Abstract:
After years of power struggle with its independent applications user group (OAUG), Oracle Corporation is to host its own
application user group conference early next year. (...)
Excerpt related to
customer relationship management advise for e learning:
... including specifics on customer relationship management,
Internet procurement ... Oracle's strained relationship with its customers ...
to its large customer base and ...
Published:
2000-07-19
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Abstract:
The success of an e-learning initiative depends as much on the people and culture of the organization as it does on the technology
used. Several corporate cultural factors that affect the success of an e-learning implementation are discussed and illustrated. (...)
Excerpt related to
customer relationship management advise for e learning:
The success of an e-learning initiative depends as much on the people and culture of the organization as it does on the technology
used. Several c...
Published:
2006-01-18
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Abstract:
SSA GT has many times surprised even the biggest skeptics by turning around seemingly non-viable vantage products (which
iBaan and Ironside certainly are not) and/or ailing vendors (which Baan has been, and Ironworks will have likely become). (...)
Excerpt related to
customer relationship management advise for e learning:
SSA GT has many times surprised even the biggest skeptics by turning around seemingly non-viable vantage products (which iBaan
and Ironside certai...
Published:
2003-07-15
-
Abstract:
The time for existing Made2Manage customers and partners to act is now. The new owners’ motivation in buying the product
and vendor must have been the install base and that is you. Showing interest and being vocal about your needs is your part
in keeping the relationship the way you want it. (...)
Excerpt related to
customer relationship management advise for e learning:
The time for existing Made2Manage customers and partners to act is now. The new owners’ motivation in buying the product and
vendor must have been...
Published:
2003-09-15
-
Abstract:
Epicor’s ability to enhance its products and its determination on executing product and technology strategies deserves commendation.
Current users are advised to follow Epicor's new product introductions and keep an eye on its future product strategy. The
positive sign is the company’s more manageabl (...)
Excerpt related to
customer relationship management advise for e learning:
... & marketing automation, and customer service activities ... configuration,
content management, personalization and relationship optimization, might ...
Published:
2002-06-12
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Abstract:
Baan's focus on discrete manufacturing has not been a close fit with Invensys' plant automation products that have been geared
mostly to process industries. To that end, Invensys has had a nightmarish job of trying to rationalize Baan and its process
ERP counterparts, Protean and PRISM, development - str (...)
Excerpt related to
customer relationship management advise for e learning:
Baan's focus on discrete manufacturing has not been a close fit with Invensys' plant automation products that have
been geared mostly to process i...
Published:
2003-05-08
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Abstract:
Baan, once a leading global provider of ERP software hopes its adoptive parent, Invensys, will put it back on the enterprise
software applications map. However, we believe Baan’s path to full recovery will be quite thorny. Part 2 examines Baan’s strengths
and challenges and makes specific bottom line (...)
Excerpt related to
customer relationship management advise for e learning:
Baan, once a leading global provider of ERP software hopes its adoptive parent, Invensys, will put it back on the enterprise
software applications...
Published:
2000-11-30
-
Abstract:
Why has it been so difficult for CRM point solution providers to even find a white knight, which has not generally been the
case with even ancient ERP products? Could it be that while the traditional introspective mind-set of ERP becomes history,
its functionality remains critical and CRM is being absorb (...)
Excerpt related to
customer relationship management advise for e learning:
Why has it been so difficult for CRM point solution providers to even find a white knight, which has not generally been the
case with even ancient...
Published:
2003-03-28
-
Abstract:
Hardware maintenance can represent a significant information technology cost, but options for managing that cost exist.
If you analyze hardware maintenance from an enterprise perspective, you will identify those options and ensure the cost-effective
delivery of those services. (...)
Excerpt related to
customer relationship management advise for e learning:
Hardware maintenance can represent a significant information technology cost, but options for managing that cost exist. If
you analyze hardware m...
Published:
2000-10-24
-
Abstract:
It is startling how much has changed in Oracle’s applications business during the last two years. Oracle is indisputably
the most reformed applications vendor, having achieved significant growth in total revenue, license revenue and net income.
Oracle has a head start on most of its competition pertain (...)
Excerpt related to
customer relationship management advise for e learning:
It is startling how much has changed in Oracle’s applications business during the last two years. Oracle is indisputably the
most reformed applica...
Published:
2000-09-19
-
Abstract:
False myth and common misconceptions are preventing hospitals and clinics from adopting online appointments. (...)
Excerpt related to
customer relationship management advise for e learning:
False myth and common misconceptions are preventing hospitals and clinics from adopting online appointments.
Published:
2009-05-01
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Abstract:
The vendor that many have long forgotten seems to be reincarnating. In order to return from oblivion SSA GT has been making
strides to put itself back on the global enterprise applications map, primarily through salvaging the relationships with existing
customers. Will the latest V8 product vouch for an (...)
Excerpt related to
customer relationship management advise for e learning:
The vendor that many have long forgotten seems to be reincarnating. In order to return from oblivion SSA GT has been making
strides to put itself ...
Published:
2001-09-10
-
Abstract:
SSA GT has mostly achieved its most imminent and important goal of enticing existing BPCS customer base to stay on their
maintenance contracts. Vendors vying to be replacement solutions for the BPCS ERP system could be in for a bigger hurdle than
expected. (...)
Excerpt related to
customer relationship management advise for e learning:
... commerce, e-procurement, customer relationship management
(CRM), factory ... global infrastructure and customer base (over ... some
previous management's attempts to ...
Published:
2002-01-04
-
Abstract:
Although ASA seems to have obtained an intriguing complementary product offering and a modest client base for almost next-to-nothing
cost, it has to quickly articulate a clear and assuring message to the market that it can and will execute a strategy for
enhancing PowerCerv product lines for a foreseeabl (...)
Excerpt related to
customer relationship management advise for e learning:
Although ASA seems to have obtained an intriguing complementary product offering and a modest client base for almost next-to-nothing
cost, it has ...
Published:
2002-10-29
-
Abstract:
SSA GT has mostly achieved its most imminent and important goal of enticing existing BPCS customer base to stay on their
maintenance contracts. Vendors vying to be replacement solutions for the BPCS ERP system could be in for a bigger hurdle than
expected. (...)
Excerpt related to
customer relationship management advise for e learning:
... commerce, e-procurement, customer relationship management
(CRM), factory ... global infrastructure and customer base (over ... some
previous management's attempts to ...
Published:
2002-01-04
-
Abstract:
Why has it been so difficult for CRM point solution providers to even find a white knight, which has not generally been the
case with even ancient ERP products? Could it be that while the traditional introspective mind-set of ERP becomes history,
its functionality remains critical and CRM is being absorb (...)
Excerpt related to
customer relationship management advise for e learning:
Why has it been so difficult for CRM point solution providers to even find a white knight, which has not generally been the
case with even ancient...
Published:
2003-03-28
-
Abstract:
It is startling how much has changed in Oracle’s applications business during the last two years. Oracle is indisputably
the most reformed applications vendor, having achieved significant growth in total revenue, license revenue and net income.
Oracle has a head start on most of its competition pertain (...)
Excerpt related to
customer relationship management advise for e learning:
It is startling how much has changed in Oracle’s applications business during the last two years. Oracle is indisputably the
most reformed applica...
Published:
2000-09-19
-
Excerpt related to
customer relationship management advise for e learning:
... solution for the electric supply chain and assets management. ... I
would advise an independent agency eg ofcom to ... of factors at play when a customer
chooses to ...
Published:
2008-07-02
-
Excerpt related to
customer relationship management advise for e learning:
... solution for the electric supply chain and assets management. ... I
would advise an independent agency eg ofcom to ... of factors at play when a customer
chooses to ...
Published:
2008-07-02
-
Excerpt related to
customer relationship management advise for e learning:
... that share best practices to help advise on the ... that there can
be some change management issues in ... Ariba quotes is based on its customer
experiences (although ...
Published:
2011-12-14