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Abstract:
The school of business at one of Canada’s largest universities realized its old system for online registration, customer
relationship management (CRM), and e-mail lacked needed functionality. The school wanted better reporting capabilities, automated
waitlist maintenance, the ability to locate and chan (...)
Excerpt related to
crm information for education:
Case Study: University Continuing Education. ... largest universities realized its old system
for online registration, customer relationship management (CRM), and e ...
Published:
2010-03-11
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Abstract:
With tight budgets and spending restrictions affecting education, there has been increased interest in using a tool that
has achieved significant success in the business world—customer relationship management (CRM) for schools. This approach involves
taking a "customer-concentric" view to develop strat (...)
Excerpt related to
crm information for education:
... customer relationship management (CRM) for schools. ... without creating
additional "information technology" overhead. ... of Technology in Education:
Funding Education ...
Published:
2010-03-11
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Abstract:
Best Practices in Siebel CRM Performance Management: Monitor, Measure, and Manage the End-user Experience. Download Technology
Analysis White Papers In Relation To Best Practices in CRM Performance Management. Many frustrated executives find that despite
the fortune spent on managing servers, networks, an (...)
Excerpt related to
crm information for education:
Best Practices in Siebel CRM Performance Management: Monitor, Measure, and Manage the End-user Experience. Download Technology
Analysis White Paper...
Published:
2010-03-11
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Abstract:
On January 3, 2000 PeopleSoft Inc. announced it had completed its acquisition of The Vantive Corporation, the world's second-largest
independent supplier of customer relationship management (CRM) solutions. The transaction was completed December 31, 1999
with the issuance of approximately 28 million shar (...)
Excerpt related to
crm information for education:
On January 3, 2000 PeopleSoft Inc. announced it had completed its acquisition of The Vantive Corporation, the world's
second-largest independent s...
Published:
2000-01-21
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Abstract:
After years of power struggle with its independent applications user group (OAUG), Oracle Corporation is to host its own
application user group conference early next year. (...)
Excerpt related to
crm information for education:
... us directly to discuss and share information about our ... senior vice
president, Oracle CRM Products division ... the latest e-business trends; education
and technical ...
Published:
2000-07-19
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Abstract:
PeopleSoft, once a high flyer owing to its congenial culture and slick ERP product, has invested two years and over a half
billion dollars to develop a number of new, Internet-based enterprise applications that have apparently propelled it back
on the enterprise applications top chart. It has now emerged (...)
Excerpt related to
crm information for education:
PeopleSoft, once a high flyer owing to its congenial culture and slick ERP product, has invested two years and over a half
billion dollars to deve...
Published:
2001-06-05
-
Excerpt related to
crm information for education:
... Leif Anderson, chief information officer (CIO) of Augsburg College, was standing ...
between the traditional post-high school population and adult education. ...
Published:
2010-07-27
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Abstract:
ERP vendor UNIT4 has joined the discussion on the topic of its current state of affairs. Rather than pursuing the usual route
of writing analyses of major market trends, I’ve decided to ask vendors about their opinions and approaches. UNIT4 has joined
the discussion on the topic of its current state of (...)
Excerpt related to
crm information for education:
ERP vendor UNIT4 has joined the discussion on the topic of its current state of affairs. Rather than pursuing the usual route
of writing analyses o...
Published:
2010-08-04
-
Excerpt related to
crm information for education:
... across many industry verticals including education, financial services ...
For more information about Maximizer, please visit ... Maximizer CRM is
an integrated sales ...
Published:
2012-03-02
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Abstract:
In PeopleSoft’s case, the fact remains that it is still the best-attuned offering (in terms of pricing, vertical extensions,
customizability, professional service approach, etc.) to the needs of large, service-oriented enterprises, or for ‘greenfield’
sites. However, to put things in the right pers (...)
Excerpt related to
crm information for education:
In PeopleSoft’s case, the fact remains that it is still the best-attuned offering (in terms of pricing, vertical extensions,
customizability, prof...
Published:
2002-06-24
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Abstract:
Among the promises of collaboration are real-time information sharing, the ability to maintain personalized relationships
between buyers and sellers, and greater efficiency for all companies joined in the expanded enterprise. Unfortunately, excitement
surrounding B2B collaboration often drowns out the s (...)
Excerpt related to
crm information for education:
Among the promises of collaboration are real-time information sharing, the ability to maintain personalized relationships
between buyers and selle...
Published:
2000-09-12
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Abstract:
Industri-Matematik 2Q00 revenues decreased 21% over the same period last year. More alarming is a four-year decline in license
revenues, a trend that IMI hopes to reverse with its new suite, VIVALDI, and IBM. (...)
Excerpt related to
crm information for education:
Industri-Matematik 2Q00 revenues decreased 21% over the same period last year. More alarming is a four-year decline in license
revenues, a trend t...
Published:
1999-12-08
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Abstract:
PeopleSoft announces the “Next Generation ASP” (...)
Excerpt related to
crm information for education:
PeopleSoft announces the “Next Generation ASP”.
Published:
2000-03-31
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Abstract:
Got CRM? CRM Software Guide for Small Business. Get Free Reports Related To CRM Software. There are many articles on customer
relationship management (CRM) and its benefits. These articles are usually targeted towards large organizations, and don’t
focus on the needs and objectives of small business own (...)
Excerpt related to
crm information for education:
Got CRM? CRM Software Guide for Small Business. Get Free Reports Related To CRM Software. There are many articles on customer
relationship manageme...
Published:
2010-03-11
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Abstract:
Customer relationship management (CRM) is rapidly morphing from a customer management model to one of customer engagement.
Social networks, podcasts, blogs, and wikis are enabling customers to become advocates, and not simply the targets they were
in the traditional CRM process. The same techniques are a (...)
Excerpt related to
crm information for education:
Customer relationship management (CRM) is rapidly morphing from a customer management model to one of customer engagement.
Social networks, podcas...
Published:
2007-09-19
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Abstract:
Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition
to a technical framework, sales and marketing strategies, including Internet strategies, and customer satisfaction metrics
will create a smooth running CRM machine in your compan (...)
Excerpt related to
crm information for education:
Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition
to a technical fram...
Published:
2005-02-17
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Abstract:
Lean manufacturing practices are employed to some degree on almost every manufacturing floor, but many companies aren't realizing
the real benefits of lean by bringing lean to their front-office operations. Here are a few tips on lean office operations. (...)
Excerpt related to
crm information for education:
Lean manufacturing practices are employed to some degree on almost every manufacturing floor, but many companies aren't
realizing the real benefit...
Published:
2009-01-07
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Abstract:
Data-driven, science-based price management is an emerging market. Therefore, vendors should be made to prove whether and
how they can enable a company to achieve and measure margin lift, or return on investment, of their price management applications. (...)
Excerpt related to
crm information for education:
Data-driven, science-based price management is an emerging market. Therefore, vendors should be made to prove whether and
how they can enable a co...
Published:
2007-05-28
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Abstract:
ERP applications are designed to optimize an organization's underlying business processes - accounting/financial, manufacturing,
distribution, and human resources/payroll. (...)
Excerpt related to
crm information for education:
ERP applications are designed to optimize an organization's underlying business processes - accounting/financial, manufacturing,
distribution, and...
Published:
2000-12-27
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Abstract:
Since no variable can influence margins as much as pricing, almost all companies need to approach the management of selling
prices, discretionary discounts, and potential price increases with the same firmness they use to manage manufacturing and
procurement costs. (...)
Excerpt related to
crm information for education:
Since no variable can influence margins as much as pricing, almost all companies need to approach the management of selling
prices, discretionary ...
Published:
2007-05-18