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Abstract:
After years of power struggle with its independent applications user group (OAUG), Oracle Corporation is to host its own
application user group conference early next year. (...)
Excerpt related to
crm implementation for e learning:
... our E-Business Suite and implementation experiences. ...
need as they transition into e-businesses ... Barrenechea, senior vice president, Oracle
CRM Products division ...
Published:
2000-07-19
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Abstract:
Deltek's founders have managed the company with great success by expanding client focus into the commercial sector during
the late 1980s. In 1991, Deltek began to configure its software for larger customers. Since 2001, a key growth strategy for
Deltek has been providing additional front-office software (...)
Excerpt related to
crm implementation for e learning:
Deltek's founders have managed the company with great success by expanding client focus into the commercial sector during
the late 1980s. In 1991,...
Published:
2004-01-09
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Abstract:
As the market shifts from sophisticated enterprise CRM implementations to the more competitive and overcrowded mid-market-large
enterprise vendors tend to step on mid-market vendor's toes. The real concern is to determine whether the mid-market cultural
and functional differences are well understood and (...)
Excerpt related to
crm implementation for e learning:
As the market shifts from sophisticated enterprise CRM implementations to the more competitive and overcrowded mid-market-large
enterprise vendors...
Published:
2003-06-26
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Abstract:
Several notable milestones achieved in 2002 set the stage for Deltek’s achievements in 2003. (...)
Excerpt related to
crm implementation for e learning:
Several notable milestones achieved in 2002 set the stage for Deltek’s achievements in 2003.
Published:
2004-01-08
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Abstract:
This article explores how the proof of concept (POC) fits into the software selection process, when a POC should be undertaken,
structural variables, and the advantages and disadvantages of the POC from the client and value-added reseller point of view. (...)
Excerpt related to
crm implementation for e learning:
This article explores how the proof of concept (POC) fits into the software selection process, when a POC should be undertaken,
structural variabl...
Published:
2004-07-12
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Abstract:
To understand the meaning and value of dynamic content, you must first look at the various approaches to e-learning. Traditional
e-learning hard-bakes content into static material, causing updates to become a very lengthy process. Dynamic content strategies,
however, delivered through evolving learning c (...)
Excerpt related to
crm implementation for e learning:
Document Type: White Paper Description: To understand the meaning and value of dynamic content, you must first look at the
various approaches to e-learning. ...
Published:
2010-03-11
-
Excerpt related to
crm implementation for e learning:
... The focus should be on learning something from the implementation failure
... in order to understand what went wrong with the implementation and how ...
E-mail (private ...
Published:
2011-07-06
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Abstract:
For a successful customer relationship management (CRM) implementation, the chief executive officer (CEO) must have an ongoing
role in the process. The project implementer must be aware of common CRM misconceptions, and communicate the nature of CRM
to c-level management. (...)
Excerpt related to
crm implementation for e learning:
For a successful customer relationship management (CRM) implementation, the chief executive officer (CEO) must have an ongoing
role in the process...
Published:
2006-11-23
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Abstract:
In the past, training was seen as a preventive action or default activity. Then learning came into the forefront as a proactive
initiative that was more strongly linked to enhancing performance. This radical change from training to learning has created
a new awareness of measurement that chief executive (...)
Excerpt related to
crm implementation for e learning:
7 Key Learning Indicators Your CEO Really Needs to Know. ... Discover the 7 key learning
indicators that can get you started on the right path. ...
Published:
2010-03-11
-
Abstract:
As the market shifts from sophisticated enterprise CRM implementations to the more competitive and overcrowded mid-market-large
enterprise vendors tend to step on mid-market vendor's toes. The real concern is to determine whether the mid-market cultural
and functional differences are well understood and (...)
Excerpt related to
crm implementation for e learning:
As the market shifts from sophisticated enterprise CRM implementations to the more competitive and overcrowded mid-market-large
enterprise vendors...
Published:
2003-06-26
-
Abstract:
Lufthansa, one of the world’s leading airlines, wanted to improve the way it trained its Miles & More loyalty program customer
service staff. Traditionally, training was a five-day, classroom-based workshop, but the company now wanted more flexibility
in its training approach. By moving to a blended le (...)
Excerpt related to
crm implementation for e learning:
... By moving to a blended learning content management system (LCMS), Lufthansa experienced
a 65 percent savings on course development costs. ...
Published:
2010-03-11
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Abstract:
To maximize the return on investment of a customer relationship management system, a new CRM best practices model should
be used. A point-based system, self-assessment model that emphasizes senior management leadership and the need to create a
culture consistent with CRM can lead to a deployment strategy (...)
Excerpt related to
crm implementation for e learning:
To maximize the return on investment of a customer relationship management system, a new CRM best practices model should be
used. A point-based sy...
Published:
2004-10-22
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Abstract:
Best Practices in Siebel CRM Performance Management: Monitor, Measure, and Manage the End-user Experience. Download Technology
Analysis White Papers In Relation To Best Practices in CRM Performance Management. Many frustrated executives find that despite
the fortune spent on managing servers, networks, an (...)
Excerpt related to
crm implementation for e learning:
Best Practices in Siebel CRM Performance Management: Monitor, Measure, and Manage the End-user Experience. Download Technology
Analysis White Paper...
Published:
2010-03-11
-
Abstract:
On September 18, 2000, Great Plains (Nasdaq: GPSI), announced the expansion of its Application Service Provider (ASP) initiative.
Great Plains has evolved its ASP partner program to better meet the diverse needs of its ASP partners and their customers (...)
Excerpt related to
crm implementation for e learning:
On September 18, 2000, Great Plains (Nasdaq: GPSI), announced the expansion of its Application Service Provider (ASP) initiative.
Great Plains has...
Published:
2000-10-04
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Abstract:
Whether this is a temporary stint, a true long-term alliance, or just a prelude to nuptials down the track, Microsoft should
turn out as a beneficiary in every way. (...)
Excerpt related to
crm implementation for e learning:
Whether this is a temporary stint, a true long-term alliance, or just a prelude to nuptials down the track, Microsoft should
turn out as a benefic...
Published:
2003-08-30
-
Excerpt related to
crm implementation for e learning:
... to anyone who wants to learn about software implementation and deployment ...
evaluation centers you can visit to start your learning, training, or ... E-mail
(private ...
Published:
2008-08-08
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Abstract:
Pacific Life needed to bring enterprise-wide learning technology into the company to ensure the success of compliance training.
So it implemented a strategic compliance training initiative powered by SumTotal Learning Management to deliver critical online
training and to streamline learning management ac (...)
Excerpt related to
crm implementation for e learning:
... Source: SumTotal Systems. Document Type: Case Study Description: Pacific Life needed to bring enterprise-wide
learning technology into the company to ensure the ...
Published:
2011-06-01
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Abstract:
Today's enterprise applications are required as a matter of course to address more than the processes taking place within
the walls of an enterprise. Almost all traditional ERP vendors (small and big alike) had to experience a wake-up call and
have long been trying to expand their product offering in tu (...)
Excerpt related to
crm implementation for e learning:
Today's enterprise applications are required as a matter of course to address more than the processes taking place within
the walls of an enterpri...
Published:
2004-01-31
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Abstract:
Our quest for quality and well-priced mid-market CRM software solutions, takes us this week to review Surado Solutions Inc.
developers of Surado CRM Solutions. Surado positions itself high in many functional areas, against many mid-market software
vendors such as SalesLogix, Epicor, Microsoft CRM, Kana, (...)
Excerpt related to
crm implementation for e learning:
Our quest for quality and well-priced mid-market CRM software solutions, takes us this week to review Surado Solutions Inc.
developers of Surado C...
Published:
2003-10-16
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Abstract:
Educational institutions have plenty to manage without having to make up for the deficiencies of inadequate learning management
systems (LMS). Information Mapping, Inc. decided to switch from its old system to SyberWorks Training Center Learning Management
System. The result: more efficient scheduling, i (...)
Excerpt related to
crm implementation for e learning:
... Case Study Description: Educational institutions have plenty to manage without having to make up for
the deficiencies of inadequate learning management systems ...
Published:
2010-03-11